Why Signage Matters
For a private parking charge to be enforceable, the driver must have been made aware of the terms and conditions before entering the car park. This is a fundamental principle of contract law — you cannot be bound by terms you didn't know about. Both the BPA and IPC Codes of Practice require operators to display clear, prominent signage.
What Adequate Signage Looks Like
- Signs must be visible at the entrance to the car park before you commit to entering.
- Additional signs must be placed throughout the car park at regular intervals.
- Text must be legible — large enough font, good contrast, and not faded or damaged.
- Signs must clearly state the maximum stay time, any charges, and the consequences of breaching terms.
- Signs must not be obscured by vegetation, other signs, or structural obstacles.
How to Build Your Case
Return to the car park and photograph the signage (or lack thereof) from multiple angles. Include shots showing the approach, entrance, and the car park itself. If signs are missing, obscured, damaged, or illegible, document this thoroughly. Google Street View can also provide historic evidence if signage has since been changed.
Making Your Appeal
In your appeal, state that the signage was inadequate and did not bring the terms to your attention as required by the operator's code of practice. Attach your photographic evidence. This is one of the strongest grounds for appeal and frequently succeeds at both operator and independent appeals level.
Generate Your Appeal Letter
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